IT support for trade and service businesses

IT that keeps the office and site teams working.

Microsoft 365, devices, security and day-to-day support for owner-led businesses, set up properly and looked after, so technology stops getting in the way.

Get IT support
What’s covered
Charlie Baker, IT support consultant at CB Tech Consulting
Microsoft 365 • Devices and helpdesk • Security and Cyber Essentials support • Onsite and remote

CB Tech Consulting provides IT support for owner-led trade and service businesses in Essex and East London. We set up and manage Microsoft 365, devices and security, write the policies and processes that keep IT running smoothly, and provide onsite and remote support when something goes wrong.

Small business IT tends to grow by accident.

A laptop here, a shared password there, an email account set up by whoever was around at the time. It works until it doesn’t, and when it breaks, it usually lands on you.

We put a proper foundation in place, then look after it, so your team can get on with the job.

Sound familiar?

Shared passwords and accounts nobody really manages

Laptops and phones set up differently for everyone

No one to call when something stops working

Not sure you’d pass a cyber security check

New starters waiting days for accounts and equipment

What’s covered

Choose what you need now and add more as you grow.

Microsoft 365

Office 365 set-up and configuration: email, Teams, file sharing and accounts, managed properly.

Devices

Hardware provisioning and decommissioning, so every laptop and phone is set up securely and consistently.

Support and helpdesk

Onsite and remote technical support and helpdesk services when your team needs help.

Security and Cyber Essentials

IT policies, procedures and security controls, including support to achieve Cyber Essentials accreditation.

Processes and training

IT process design, an internal IT portal and staff training, so your team can help themselves.

Maintenance

System maintenance and updates, plus website updates, to keep everything secure and running.

Case study: Cyber Essentials accreditation

Recent work: Cyber Essentials

We built secure cloud infrastructure and put the security controls in place that helped a business achieve Cyber Essentials accreditation, the UK government-backed standard for protecting against common cyber attacks.

Read the case studies

How it works

From a quick review to IT that just works.

Free call

A conversation about how your team works, what’s causing problems and what you need.

IT review

We look at your accounts, devices and security and agree a clear plan and price.

Set up and fix

We put the foundation in place: Microsoft 365, devices, security and policies.

Ongoing support

Onsite and remote support, maintenance and updates as your business grows.

Common questions

Page last reviewed: October 2026

Let’s sort your IT once and for all.

Tell us how many people you have, what you use today and what’s causing problems. We’ll come back with a clear plan and price.

Free call • Scope and price agreed before any work begins
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Address

Office 10
Josephs Barn
Woodend Farm, Hatfield Road
Witham
Essex
CM8 1EH

E-mail

info@cbtechconsulting.co.uk

Phone

01268 203324

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